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FAQ

  1. How to measure
  2. Own Fabric - options
  3. Humid Rooms
  4. On a budget
  5. Darkening your Room
  6. Bay Windows
  7. Curtain weights
  8. Insulation
  9. Security
  10. Shaped Windows
  11. Guarantee/ Refund policy
  12. Installation

01) How to measure

Please see the "Measure" section of our website.

02) Own Fabric- options

If you have sufficient fabric, or you just can't find anything that you like better than what you have, Bespoke Blinds & Poles are happy to advise on what blind options are available to you. All we need is to see the fabric, and know how much you have, and how wide it is. Roller Blinds, Roman Blinds & Velux Roller blinds are all options

03) Humid Rooms

Rooms prone to humidity and condensation can, over time, damage blinds or shades not designed to withstand those conditions. All our suppliers offer multiple options that are excellent, moisture resistant choices for kitchens, bathrooms, or any room where dampness can be a constant issue. We also offer fully waterproof products for wetrooms and swimming pools etc. Call into our Showroom or call us for further information - click here for directions and contact info.

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04) On a budget

Bespoke Blinds & Poles prides itself on being able to suit most budgets. Please feel free to challenge us to find a window solution to suit your pocket!

05) Darkening your Room

Sometimes, the absence of light is important to the overall design or function of a room. Bedrooms used by children or during the day, or specialised media rooms require the ability to completely eliminate all outside light. All our suppliers offer blackout fabrics as part of their Pleated blind, Roller blind and Roman Blind collections, and Venetian Blinds can be ordered to maximise light control. These are not the only options, however. Please call into our Showroom or call us for further options - click here for directions and contact info.

06) Bay Windows

Please see the "Bay Window" section of our website.

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07) Curtain weights

There are few things worse (in the Soft Furnishing world!) than having curtains on a track/ pole that you have to drag to open or close. Any curtain fitter of merit will tell you how important the weight of your curtains are in relation to the successful working of your pole or track. Bespoke Blinds & Poles will always ask, and advice on the best track or pole to give that "Fit and forget" feeling.

08) Insulation

All our blind ranges have materials that will keep the heat in/ out when closed. However, as always, some are far better than others. In particular, you should consider Pleated blinds (invented for exactly that reason). Wooden blinds, Shutters and Woven Wood blinds also work, as wood has its own natural insulation properties.

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09) Security

Any covering on your window will afford more security than clear glass. As we all know, thieves are looking for the easy target, the opportunity. Make it harder for them with blinds that obscure some/ all of your light. Or change your curtain track for an electric one that can be set to open/close when it's light/ dark- whether you are at home or not. Bespoke Blinds & Poles are happy to discuss whatever requirements you have.

10) Shaped Windows

Some of our suppliers make a variety of window coverings that can be custom-made to fit your windows, no matter the shape or size. All are available in multiple designs, materials, and options to perfectly compliment any room or style. Please call into our Showroom or email a picture with approx dimensions for an idea of costs.

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11) Guarantee/ Refund policy

Bespoke Blinds and Poles Ltd pride themselves on the quality of their products and their work. All our suppliers have been "vetted" over the years to ensure that they are high quality, value for money products. All products have a guarantee of between 1 and 5 years (depending on product and supplier). We will always point this out to you during our discussions.

If we measure supply and fit a product, we will take full responsibility for the measurements and fitting arrangements of any made-to-measure products.

The service that we offer is a Measure-&-Fit service. We will come and inspect the area, measure for and discuss your chosen products and then call you back with a quote including fitting. There is no obligation to accept.

All quotes are valid for 30 days from the day we call you.

Please, if your product(s) develop a problem, contact the store. If you try and fix it yourself, you will invalidate all your guarantees.

If you decide to measure and fit any products yourself, we will give you as much advice as possible. Your guarantee in this instance is on the product(s) only, as we will not have seen the area that you are fitting to.

Our installation work is guaranteed for 3 months from installation date.

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12) Installation

We offer a comprehensive installation service that is extremely popular with our customers. Due to its popularity, it is always best to visit one of our showrooms with your approx window sizes before asking us to visit.

This way you can view the whole range of products available and discuss your preferences with our staff. We will also give you comparison prices between products. These are not guaranteed, but it helps you see the variances in product prices, and can help you narrow down your choice.

As part of our installation service, we visit the site (your home/ workplace/ holiday home etc) and measure the site(s) in question. We can discuss your choices, explain how they fit and operate, and offer alternatives if your initial, in-store choice is not suitable. We then order and return with the products and install them. We take responsibility for the project.

If you choose to have us come out and measure without prior discussions, we charge £30.00 (within a 15 mile radius of a showroom). This is refundable against the accepted order.

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Bespoke Blinds & Poles